FAQs
Here are some of the most frequently asked questions.
Who
is a traveller?
A traveller is a person
moving willingly from an origin to a
destination for a certain purpose using
any means of transportation.
What
is aggregate data?
Aggregate data is detailed
information combined into total values.
Aggregate data is usually collected to
respect and protect the
privacy of the detailed information of
individuals.
What
is a route?
A route is a path that a
traveller may choose for a defined trip.
What
is a POI?
A POI is an abbreviation for
the term “Point of Interest” where
accumulation of travellers
may cause congestion. Such term is
applicable to all modes of travel.
Can
a route include several POIs?
A route may include several
POIs and the accumulation of travellers
may vary from one POI
to another.
What
does each colour used by HAMRA31 mean?
HAMRA31 utilizes four colours
to represent different traffic conditions:
- Green: Demand ≤ 65% of Capacity
- Orange: 65% of Capacity < Demand ≤ 85% of Capacity
- Red: 85% of Capacity < Demand ≤ 100% of Capacity
- Dark Red: 100% of Capacity < Demand
- Green: Demand ≤ 65% of Capacity
- Orange: 65% of Capacity < Demand ≤ 85% of Capacity
- Red: 85% of Capacity < Demand ≤ 100% of Capacity
- Dark Red: 100% of Capacity < Demand
What
does the colour of a route reflect?
The colour of the route
reflects the overall traffic condition in
the whole route involving all
POIs.
What
does the color of a POI reflect?
The colour of a POI reflects
the traffic condition in that POI only.
Will
the mobility platform and transport app be free
to travellers?
We provide our solution to
governments along with the tools and
mechanism to beat congestion, then it's
down to the government
to establish a partnership with
travellers. The App is offered by HAMRA31
free of charge, along with the procured
license by the
authority. Since we don’t liaise directly
with travellers, charging the users is the
decision of the buying authority.
Different
governments have different policies and
directions on how they will build up their
own partnership with travellers.
How
much information about me do the mobility
platform and transport app give governments
access to?
At registration, the user
provides phone number, email address, home
and work and school addresses. When the
user registers a
trip, we collect the origin, destination,
transport mode, and route choices in the
App.
Will
the app ever be used to control my movements?
The App will never be used to
control your movements. Its purpose is to
facilitate your movements, reducing the
time you lose
during travel, and providing you with the
information you need for a better mobility
experience.
How
do transportation authorities procure the
mobility platform and transport app?
Authorities can procure the
licenses to use HAMRA31 from local
affilate partner companies. To understand
more about the
procedure, kindly fill in the form on the
contact page.
Do
the mobility platform and transport app ease
congestion for any mode of transportation?
Yes, the solution eases
congestion for all modes of
transportation. The platform and app are
designed to coordinate and manage
the amount of motion within network
capacity for any mobility bottleneck and
for all mobility modes. However, the
efficiency of
this platform depends on the number of
travellers using the app and their level
of commitment. This is why we strongly
recommend
this number to be maximized in order to
achieve the Mobility in Partnership
Concept which is the backbone of this
platform and
app.
What
is the difference between HAMRA31 and Google
Maps?
The purpose of each is
different. Google maps shows you live
traffic conditions which might change
after you depart. Conversely,
HAMRA31 has a counter for the total
upcoming registered trips at each
bottleneck, which is continuously compared
to the
network's capacity and then informs you of
traffic conditions for your whole trip,
prior to departure.
How
are the different modes of transportation
illustrated in the App?
a) Private vehicles including
taxi, car sharing, short term car
rental... represented by the car icon.
b) Public transport including bus, tram, train and metro... represented by the metro icon.
c) Walking including pedestrians, two-wheeler such as bicycles and scooter or any means of transportation that moves the traveler from origin to final destination... represented by the walk icon.
b) Public transport including bus, tram, train and metro... represented by the metro icon.
c) Walking including pedestrians, two-wheeler such as bicycles and scooter or any means of transportation that moves the traveler from origin to final destination... represented by the walk icon.
Does
HAMRA31 involve car-passengers?
People travelling as
car-passengers are not requested to
register their trips in order to avoid
duplicates, as this process will be done
by the drivers.
Who
is a car-passenger?
Car-passengers are companions
of drivers who register their trips via
HAMRA31.
Can
child travellers use the app?
Whoever is eligible to travel
is eligible to use the app.
Who
can become an ambassador for HAMRA31?
All relevant professionals
can become ambassadors for HAMRA31.
What
are the benefits of become an ambassador for
HAMRA31?
The main benefit of becoming
an ambassador for HAMRA31 is the
opportunity to contribute to this
transformation of mobility as
we know it and the financial benefit of
being part of the mass success of HAMRA31.
Can
HAMRA31 cover future inventions in transport
modes and means?
HAMRA31 has no limitations in
accommodating future modes of transport
since it is designed to coordinate and
manage any kind of
trips within a certain capacity,
regardless of the mode of transport.